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Welcome to Ritflow Digital Agency (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services including Shopify store design, WordPress development, digital marketing, SEO setup, and consultation booking. 1. Information We Collect When you use our website, we may collect: Your name, email address, and phone number Business details you provide during consultation Messages sent via email or WhatsApp Appointment data when you book a consultation call Technical information such as IP address, browser type, and device We collect this information only to deliver our services effectively. 2. How We Use Your Information We use your information to: Respond to your inquiries Schedule and manage consultation calls Provide Shopify, WordPress, SEO, design, and marketing services Communicate project updates and support Improve our website performance and user experience We do NOT sell or rent your personal data to third parties. 3. Consultation Booking & Third-Party Tools Our website may use trusted third-party platforms such as: Appointment booking systems (example: Calendly) Email communication services Website hosting providers Analytics tools These providers may process your data only to perform their services securely. 4. Cookies & Tracking Our website may use cookies and similar technologies to: Improve site performance Understand visitor behavior Enhance browsing experience You can disable cookies anytime in your browser settings. 5. Data Protection We implement reasonable security measures to protect your personal information. However, while we strive to protect your data, no online transmission or storage system can be guaranteed 100% secure. 6. Data Sharing We may share your data only when: Required to deliver requested services Necessary for payment processing or project tools Required by law We never share personal data for advertising resale. 7. Your Rights You have the right to: Request access to your data Ask for correction or deletion Opt-out of marketing communication To request this, contact us using the details below. 8. Contact Information Ritflow Digital Agency 📧 Email: Ritflowagency07@gmail.com 📱 WhatsApp: 9334358453 9. Updates to This Policy We may update this Privacy Policy occasionally. Any updates will be posted on this page with a revised effective date.